December 18, 2015

Bored with tech predictions? So are we. They’re so predictable.

This is a guest post from Lev Lesokhin, Executive Vice President, Strategy and Analytics for CAST software. Top 10 Tech Predictions of Predictions #1 – Robots […]
December 11, 2015

What online marketers can learn from customer service teams

This is a guest post from Wes Towers, owner of Omnific Design in Australia and author of: The Simple Manifesto. Every day, new online marketing fads […]
September 14, 2015

The 2015 Bracken Bower Prize

Note: I haven’t been posting as frequently as normal over the last 3 months as I have been busy writing a book (for the former owner […]
September 9, 2015

Having a goal of reducing customer service calls to zero – Interview with Ian Siegel of ZipRecruiter

Today’s interview is with Ian Siegel who is co-founder and CEO at ZipRecruiter.com, a job platform for small and medium sized businesses which provides them with […]