Today’s interview is with Jan Jensen Chief Marketing Officer at Cxense, a software as a service company that is enabling many of the world’s leading media, […]
When talking about customer service exploits, we often hear the same names coming up again and again. Names like Zappos, Southwest Airlines, Nordstrom, Ritz Carlton, Disney […]
Today’s interview is with Kerim Akgonul who is Senior Vice President of Products at Pega and is responsible for the company’s suite of Customer Relationship Management […]