October 24, 2011 October 24, 2011Why do some businesses get more flack on social media than others?photo credit: flydime Why do some businesses get more flack on social media than others? A couple of months ago, I read an article on bnet […]
October 18, 2011 October 18, 2011What makes first direct so successful: Interview with their new CEO Mark Mullenphoto credit: First Direct It’s been a while since I posted an interview here on the blog. This one makes up number fifteen in the series […]
September 26, 2011 September 26, 2011300 not out – Content isn’t king…..Conversation is kingphoto credit: Will Lion When I realised that this was going to be my 300th blog post since I started posting in November 2009, I racked […]
September 6, 2011 September 6, 2011What is a Chief Customer Officer: Interview with Vala Afshar of EnterasysThis is the fourteenth in the series of interviews with business leaders in the ‘customer’ space, leading authors, thought leaders and general all round good guys […]