December 29, 2010 December 29, 2010Bet you don't have a 2011 word of mouth marketing strategyRight about now, if you are anything like me, you are using this time between Christmas and New Year to do some planning and research and […]
December 22, 2010 December 22, 2010What can UK businesses learn from US data about their customers?Earlier this month, the Pew Internet Project, which is an initiative of the Pew Research Center in the USA, released a new report called: Generations Online […]
December 8, 2010 December 8, 2010Customer experience, bikram yoga and word of mouth marketingToday’s post is a story about how little things can drive your word of mouth and referral marketing. About ten days ago, I attended my first […]
December 6, 2010 December 6, 2010How to move your business planning up a gear for 2011It’s getting to that time of the year when we are heading towards the Christmas and New Year period. If you are a retailer (online or […]