Today’s interview is with Adrian McDermott, President of Products, Zendesk, a provider of customer service software. Adrian joins me today to talk about a new piece […]
This is a guest post from Delilah Kealy-Roberts, a copywriter for Impact International. There’s no doubt about it: leadership has been put to the test this […]
Today’s interview is with Jeff Gallino, CTO & Founder, and Conrad Liburd, AI feature engineer, at CallMiner, a provider of speech analytics solutions for improving agent […]
Back in February, I had the pleasure of talking to Mark Curtis, Chief Client Officer at Fjord and Head of Innovation for Accenture Interactive about their recently published […]