Leadership

April 16, 2020
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Authentic leadership is just the rebranding of transformational leadership with some of the caffeine taken out – Interview with Professor Dennis Tourish

Today’s interview is with Dennis Tourish who is Professor of Leadership and Organisation Studies at University of Sussex Business School. Dennis joins me today to talk […]
April 9, 2020
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The changing buying behaviours of UK consumers and their response to crisis communications

This is a guest post by Amy Kelly, Director of EMEA Marketing at UserTesting.  In this guest post, Amy Kelly, Director of EMEA Marketing at UserTesting, […]
April 7, 2020
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Customer experience is more than f***ing metrics – Interview with Sydney Brouwer

Today’s interview is with Sydney Brouwer, a customer experience speaker, author and masterclass leader. However, this one is a little different as this time Sydney turns […]
March 29, 2020
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How anarchy and Emma Goldman inspires one of the coolest companies in America – Interview with Ari Weinzweig of Zingermans

Today’s interview is with Ari Weinzweig is CEO and co-founding partner of Zingerman’s Community of Businesses, a gourmet food business group headquartered in Ann Arbor, Michigan, […]