November 24, 2021 November 24, 2021Only 2% of marketers say they experience perfect alignment with sales – Interview with Scott Addington of SugarCRMToday’s interview is with Scott Addington, VP of EMEA Marketing for SugarCRM. Scott joins me today to talk about letting the platform do the work, the […]
November 15, 2021 November 15, 2021The end of the customer experience is so important but is often looked – Interview with Joe Macleod #EndineeringToday’s interview is with Joe Macleod, the Founder & Head of Endineering at AndEnd and a two-time author. Joe joins me today to talk his new […]
November 8, 2021 November 8, 2021Customer service teams: the time for more service advocacy is nowCustomer service teams are often taken for granted. Some of you may think that that is a strong statement. But, if you look up the expression […]
November 5, 2021 November 5, 2021CRM is not just about technology; it’s actually about relationships – Interview with Victoria Wejchert of KinshipToday’s interview is with Victoria Wejchert, who is the founder and CEO of Kinship, a contact management app that makes it easy to store and act […]