September 21, 2010 September 21, 201060% of your customers are killing you with their silenceThe sign and strength of a great company can often be determined by the number of referrals that it gets from its customers. However, there are […]
September 10, 2010 September 10, 2010Sweet Selection #3: 6 Great Things From My Travels This WeekMy #SweetSelection: This is the third time I’ve done this after a break of a few weeks. This week’s features a bit of social media how […]
September 7, 2010 September 7, 2010What can modern business learn from the Little Black Dress?I was reading the book Rework by the guys over at 37signals.com the other day and p.83 struck me. On that page they were talking about […]
August 30, 2010 August 30, 2010Lessons about growing your business from a VW camper vanI’m now back after being away for a week and I wanted to share a couple of reflections about what I learnt from our trip and […]