December 13, 2013 December 13, 2013Customer service done different and fast reinvention of a faceless product category – Interview with Craig Dubitsky of helloToday’s interview is with Craig Dubitsky, the founder and CEO of hello products. They first came to my attention when I heard that Craig has his […]
October 28, 2013 October 28, 2013Content marketing and relationships with customers – what can we learn from dating?The other day a friend of mine made me aware of the video below. It’s quite funny, very much ‘tongue in cheek’ and worth a watch. […]
October 21, 2013 October 21, 2013It Is A Mistake To Delegate The Responsibility Of Connecting With Your End Consumers To Someone ElseI’ve been away on holiday for a few days and have just returned. Whilst I get back up to ‘speed’, I’m posting this piece that originally […]
September 27, 2013 September 27, 2013Leading A Renaissance in English Whisky – Interview with Andrew NelstropToday’s interview is with Andrew Nelstrop, the Managing Director of English Whisky, who are the 1st registered whisky distillery in England in over a century. He […]