This is a story of gaining customer feedback and when might be wrong time and place to do it. On Saturday, I was giving a talk […]
Barclays have been in the news a lot lately but this post is not about their transgressions. What it is about is an online customer feedback […]
Customer reviews are priceless. They provide bosses with honest feedback about their business, lifting the lid on low standards and lacklustre staff members. By analysing these […]
Today’s interview is with Guy Letts, founder and Managing Director of CustomerSure, a cloud based software firm that helps businesses gather feedback from their customers – […]