Today’s interview is with Juliette Powell and Art Kleiner. Juliette is an author, entrepreneur, technologist, and strategist, who works at the intersection of culture, data science, and ethics and Art is a writer, editor, consultant/facilitator and entrepreneur with a background in technology, business culture, scenario thinking and organizational learning. They are both faculty members at New York University’s Interactive Telecommunications and Interactive Media Arts program and have recently co-authored a new book called The AI Dilemma: 7 Principles for Responsible Technology. Juliette and Art join me on the podcast to talk about the book, the four challenges we face to regain control of our personal data, the five steps businesses can take to build AI accountability, the regulation of AI, the three things teams need to consider in developing or using systems that generate texts, images, or other content amongst a whole bunch of other things.
This interview follows on from my recent interview – The science behind repairing trust – Interview with Professor Peter Kim – and is number 484 in the series of interviews with authors and business leaders who are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Here are the highlights of my conversation with Juliette and Art:
Juliette Powell is an entrepreneur, technologist, and strategist, who works at the intersection of culture, data science, and ethics. Her consulting services focus on global strategy and scenarios related to AI and data, banking, mobile, retail, social gaming, and responsible technology. She has delivered live commentary on Bloomberg, BNN, NBC, CNN, ABC, and BBC and presentations at institutions like The Economist, Harvard, and MIT. She works with such organizations as YPO, Reuters, the United Nations, Warner Brothers, Cirque du Soleil, IBM, and the World Bank Group.
She is the author of the best-seller, 33 Million People in the Room: How to Create, Influence, and Run a Successful Business with Social Networking (Financial Times Press, 2009). She was a cofounder with Intel Labs of the research network WeTheData. Her newest title, The AI Dilemma is based in part on her research conducted at Columbia University and through The Gathering Think Tank. Juliette is a faculty member at New York University’s Interactive Telecommunications Program and the founding partner of Kleiner Powell International (KPI).
Art Kleiner is a writer, editor, consultant/facilitator and entrepreneur with a background in technology, business culture, scenario thinking and organizational learning. He has long been ahead of the curve in describing what would happen next– for instance, in the late 1970s he described how the internet would personalize magazine articles. He is a faculty member at New York University’s Interactive Telecommunications and Interactive Media Arts programs, where he has taught classes on the future of media since the 1990s. Previous books include The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management (Warren Bennis Books/Jossey-Bass, 1996 and 2018); Who Really Matters: The Core Group Theory of Power, Privilege and Success (Random House, 2003); and (with Jeffrey Schwartz and Josie Thomson) The Wise Advocate: The Inner Voice of Strategic Leadership (Columbia University Business Press, 2019). His newst title, co-authored with Juliette Powell is The AI Dilemma: 7 Principles for Responsible Technology.
Between 2005 and 2020, Kleiner was editor-in- chief of the award-winning management magazine Strategy+Business, and a director at PwC. He was editorial director of the best-selling, Fifth Discipline Fieldbook series with Peter Senge and an editor at the Whole Earth Catalog. He has a degree in journalism from the University of California at Berkeley.
Feel free to connect with Art on LinkedIn here.
Finally, do grab a copy of Juliette and Art’s new book: The AI Dilemma.