Today’s interview is with Victoria Wejchert, who is the founder and CEO of Kinship, a contact management app that makes it easy to store and act on contact information to build stronger professional and personal connections. Victoria joins me today to talk about Kinship, the CRM space, building a phone-based CRM application in what is already a crowded market and how with all of the tech that we are surrounded by right now we are not really focusing on building real, lasting and meaningful relationships.
This interview follows on from my recent interview – 12 principles for turning customers and employees into lifelong fans – Interview with Jon Picoult of Watermark Consulting – and is number 408 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Here’s the highlights of my chat with Victoria:
Victoria Wejchert is the founder and CEO of Kinship, – your relationship superpower, a contact management app that makes it easy to store and act on contact information to build stronger professional and personal connections. As an entrepreneur, investor, and anthropologist, Victoria’s passion is reinventing industries by creating or investing in businesses that have a positive social impact, improve customer experience, and enable personal growth.
Prior to leading Kinship, she created Friends – Taste Your Time, a Polish healthy fast food chain that she ran as CEO. She built the chain to 12 outlets in under three years before selling it to a larger private gastronomy company. Victoria remains invested and involved in the agricultural sector. She also purchased Poland’s second largest chain of cardiology clinics, Allenort, which was restructured and successfully sold to Scanmed Multimedis, a subsidiary of an international private hospital operator, Life Healthcare Group. In the healthcare sector, she also acquired The Kusnacht Practice, the world’s most exclusive psychiatric clinic focused on addiction therapy. Victoria’s training in investment banking at UBS has contributed to her success, as well as her academic qualifications, which include an MPhil in Human Evolutionary Studies from Cambridge University and a BSc in Management from City University London.