Today’s interview is with Allison McDougall who is the SVP of Global Revenue at Amplexor, a leading digital solution provider offering global compliance, digital experience and content solutions. Allison joins me today to talk about language, culture and what it takes to deliver a great customer experience when operating across borders or across multiple languages and cultures.
This interview follows on from my recent interview – Our leadership impact is really about how we show up and who we are – Interview with Anese Cavanaugh – and is number 360 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
NOTE: A big thank you goes out to the folks at Pegasystems for sponsoring my podcast for the coming month.
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Here’s the highlights of my chat with Allison:
Allison McDougall is the SVP of Global Revenue at Amplexor, a Top 10 language services partner based in Luxembourg working with the world’s leading brands on digital content strategies and execution.
In her role, she is responsible for a team of 20 individual contributors and 1st line managers; Sales P&L; and value chain expansion beyond traditional localization solutions. Amplexor’s solutions include technology and services to address the entire content lifecycle and position Content as a competitive “edge”.
Allison thrives at the intersection of global business + digital marketing + language and over the course of her career, she has partnered with several global brands to re-imagine how they engage with customers through Content.
Allison is also an active Connector, and maintains strong affiliations with U. of Illinois, Middlebury Institute of International Studies, and Women in Localization, where she has served on the Board for 9 years.