Today’s interview is with Dave O’Flanagan, CEO & Co-Founder at Boxever, a data science and customer intelligence technology company that helps airlines, travel companies and others generate more incremental revenue quickly by leveraging data they already have. Dave joins me today to talk about what they are up to, the impact their technology and approach is having and the single view of the customer.
This interview follows on from my recent interview – The power of social recognition in employee engagement – Interview with Ketti Salemme of TINYpulse – and is number 212 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Here’s the highlights of my interview with Dave:
About Dave (taken from his LinkedIn profile)
Dave is the CEO and Co-Founder of Boxever, a customer intelligence technology company that helps airlines and travel companies generate more incremental revenue quickly by leveraging data they already have.
He is an experienced software executive and entrepreneur with over 12 years experience building and delivering enterprise solutions in multiple verticals including mobile telecoms, document management and travel. In previous roles he has managed engineering departments of over 70 engineers, geographically spread across multiple locations, delivering complex projects to Tier 1 airlines and mobile operators.
While he is an accomplished leader and manager he is first and foremost a passionate technologist, focused primarily in the areas of big data, analytics and new architectures to support petabyte-scale data processing.
Dave holds an M.Sc. in Computer Science and B.A in Mathematics from Trinity College Dublin. He is also a qualified scrum master and practitioner of six sigma. He recently graduated from the Enterprise Ireland Propel II and NDRC Launchpad programs. Currently a member of Dogpatch Labs in Dublin, Ireland.
He has also held a number of positions abroad, living and working in many countries including Montreal, Boston, Mexico City, Buenos Aires, Stockholm and Frankfurt.