Today’s interview is with Jacob Morgan, the Principal & Co-Founder of Chess Media Group, a management consulting and strategic advisory firm focused on collaboration. He has also authored of The Collaborative Organization, a best-selling book on collaboration strategy.
Increasing collaboration within organisations using social tools like Chatter, Yammer and Jive etc is increasingly becoming an area of focus amongst businesses as they seek to leverage internal social business tools to help improve communication, efficiency, knowledge sharing, employee engagement and other issues.
This interview follows on from my recent interview with Prof. John Seddon on Systems thinking, customer service and unlearning the way we do things and makes up number forty-three in the series of interviews with authors and business leaders that are doing great things and helping businesses innovate, become more social and deliver better service.
Highlights from the interview:
About Jacob (taken from his Chess Media Group bio)
Jacob is the Principal & Co-Founder of Chess Media Group, a management consulting and strategic advisory firm focused on collaboration. Jacob helps lead client strategy as well as overall company strategy. He is the author of The Collaborative Organization, a best-selling book on collaboration strategy which has been endorsed by leaders such as the former CIO of the United States of America, CMO of SAP, CEO of Unisys, CMO of Dell, Chair of the MIT Sloan Management Review, and dozens of others. He also co-authored Twittfaced, a social media 101 book for business published in 2009. Jacob frequently speaks at conferences around the world and is featured in media outlets such as Forbes, Inc Magazine, USA Today, The Wall Street Journal, Mashable, Zdnet, Read Write Web, MIT, and many others. Jacob blogs regularly on collaboration strategy at Social Business Advisor. He loves to travel and play racquetball and chess. He can be found on Twitter @jacobm and you can pick up a copy of his book on Amazon here.
Thanks to Gauravonomics for the image.