Customer complaints are key to customer retention
May 5, 2010The UK Election and Challenges for the Next Governing Team
May 7, 2010UK Election Day
Today, it’s election day in the UK and it’s probably too hard to call which way it will go. But given the current mood in the UK after the bank sector bail out, expenses scandals, terrorism, WMD smoke and mirrors, wars etc etc isn’t it time we, as customers of the UK government (coz that’s what we are really), got a bit more satisfaction out of our politics.
I think that could boil down to one little thing:
DWYSYWDWYSYWDI
or
Doing What You Say You Will Do When You Say You Will Do It
What does this mean? Why is it important?
I think it’s all about generating trust and credibility. Whoever, does that the best and keeps doing it will win whether in business or in the UK Election and beyond.
Who do you think is the best bet for DWYSYWDWYSYWDI? And why?
Thanks to Andy Beez for the photo
1 Comment
UK Election: Whoever persuades the most people that they will DWYSYWDWYSYWDI will win @ http://bit.ly/avBbW6