October 21, 2020
Traditionally, during the first full week in October, many organizations around the world make an effort to recognize the importance of excellent customer service and those […]
October 16, 2020
Today’s interview is with Paul Adams who is the SVP of Product at Intercom, which helps brands build their customer relationships through conversational, messenger-based experiences across […]
October 12, 2020
This is a guest post by Tasha Reasor, VP of Demand Generation & Customer Marketing at Iterable. As we close out one of the most turbulent […]
October 8, 2020
Today’s interview is with Sandra Thompson, a published consultant, lecturer, course leader and trainer in the field of customer experience, emotional intelligence and, more recently, remote […]
September 29, 2020
Today’s interview is with Allison McDougall who is the SVP of Global Revenue at Amplexor, a leading digital solution provider offering global compliance, digital experience and […]
Send me an email
Give me a call
+ 44 (0)7971 608821
Punk CX Newsletter
I made a newsletter to go with the new book. Funnily enough, it's called Punk CX too. You are probably not going to like it. Then again...you might. Sign up below to find out.
Ps. I promise to take very good care of your email address.