April 3, 2020 April 3, 2020Customer service, support and experience in the time of coronavirusThe world has changed so much from just a week ago. Such is the impact that the coronavirus pandemic is having on our daily lives. It’s […]
September 20, 2013 September 20, 2013Delivering Effective Social Customer Service – Interview with Carolyn Blunt and Martin Hill-WilsonToday’s interview is with Carolyn Blunt and Martin Hill-Wilson, authors and leading experts in the field of customer service and social customer service. They agreed to […]