Today’s interview is with Jim Tincher, Founder and Mapper in Chief of journey mapping and customer experience consulting firm, Heart of the Customer (HoC) as well […]
This is a guest post from Dhruv Mehta, a Digital Marketing Professional who works at Acquire.io The Customer Lifetime Value (CLV) is perhaps one of the […]
Today’s interview is with Morris Pentel, who is the Chairman & Founder of the Customer Experience Foundation, a leading organisation in Customer Experience Science. Morris joins […]