October 8, 2012 October 8, 2012Build relationships with your customers that matter – Interview with Chris Brogan on The Impact EquationFollowing on from my recent interview, Social customer service can make your business more customer focused – Interview with Joshua March, Conversocial, today I am very, […]
December 30, 2011 December 30, 2011What are going to be your strategic pillars or themes for 2012?Last year at this time, I wrote about my Three strategic pillars for 2011. This was inspired by Seth Godin’s post Year in review, Lyn Thain’s […]