Posts Tagged “trust”

Build authority and trust with your customers by talking about your industry ‘Warts and all’

Have you ever heard the phrase ‘Warts and all’? What it means is: ‘Tell me everything and don’t leave out the less appealing bits’. The origin is attributed to Oliver Cromwell when he was sitting having his portrait painted back in 1660. You can read an account of how the phrase came into origin here. [...]

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Mistruths are no way to build trust with your customers

Over the course of the last couple of weeks I have seen a Bridgestone advert floating around the TV advertisement space saying that choosing its tyres can save you money. I have searched around the interweb to see if I can find it but to no avail. No matter. The ad focuses on fuel economy [...]

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