Posts Tagged “Culture”

We need leadership at all levels to grow and create momentum

Management is doing things right; Leadership is doing the right things. This quote is from Peter Drucker, a legendary business thinker and is one of my favourites phrases relating to business and management. It is also one that I have used many times in client workshops when discussing the difference between management and leadership. Anyway, [...]

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Simple steps for building a customer service led culture from one of the world’s best

I came across this video from Dennis Snow at his blog the other day and I thought I’d share it with you as I love its simplicity. Dennis’ background is that he worked (starting at the bottom and worked his way up) for the Disney corporation for 20years, has written a couple of great books [...]

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#1 of 10 ways to build a culture of innovation and creativity

Earlier this year I wrote a post called Here Are 10 Things You Can Do to Foster a Culture of Innovation and Creativity… Now that we are emerging from the recession (apparently), how fast we grow as businesses and an economy will largely be driven by how innovative and creative our businesses are in the [...]

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