Archive For June, 2010
Have you ever noticed that you find some people more difficult to talk to than others? But, that other colleagues get along with those people just fine? I’m sure, like me, you have. Until a few years ago, I thought that was one of life’s ‘little struggles’ and that some people were better at it [...]
Now, I hope that we are all agreed that investing in training and developing your people is essential for the growth of your business. Right? When we think about training, most businesses will think about training for job-based skills as their training requirement and they will either book members of their team onto an open [...]
In an earlier post I wrote about Net Promoter Score: It could change your life and how I thought it was a great way to approach your business as it can help focus your business on improving delivery and customer retention and loyalty. Then , recently I was thinking about the idea that if our [...]
Business networking online has exploded over the course of the last few years with Social Media sites like Facebook, Linked In, forums, blogs etc and has allowed many business owners to extend their far beyond their normal horizons. However, I think many businesses can miss an opportunity to build those relationships even further by taking [...]
