cookies do not always wish to remain stacked.Cookie policy and disclosure

Like many sites that have analytics or social networking facilities enabled, this site does use cookies.

Here’s how this site uses them:

  • For the social media sharing icons you see here and on every blog (Twitter etc.)
  • To make it easier for regular commenters to leave new comments.
  • To allow me to measure traffic to the blog.

This site’s approach is in line with recommendations from the UK’s Information Commisioner’s Office (ICO).

Here is some more information about cookies for those of you who want to know more. It includes some ideas on how to block and manage cookies.



Thanks to Jim Connolly for leading the way and allowing other blogs to ‘reuse’ his cookie policy.



Thanks to Klara for the image on this page and in my sidebar.

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Oh, there’s now a new book out of the same name. It’s mine too. Again, you might not like it. It’s like a very visual punch in the face for the CX industry.

Punk CX cover

Check it out here.