7 Customer-experience-related predictions for 2020

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Fanocracy and building a true human connection – Interview with David Meerman Scott
January 7, 2020
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2019 was the year of hype and snake oil when it came to chatbots. 2020 will be a year of pragmatism and real results – Interview with Abinash Tripathy of Helpshift
January 13, 2020